Ratna Park, Kathmandu, Nepal
The Distribution and Consumer Services, East (DCSE) Business Group is entrusted with the key responsibility of overall management of electricity distribution network of NEA in Mechi, Kosi, Sagarmatha, Janakpur, Narayani and Bagmati zones of Nepal. The organizational restructuring of NEA in FY 2010/11 split the Distribution and Consumer Services (DCS) Business Group into two Business Groups: DCS, East and DCS, West to manage the overall distribution and consumer services in more effecti ve and better way. The responsibilities of DCS, East include construction, operation, maintenance, rehabilitation and expansion of the network up to the 33 kV voltage levels and consumer services such as new consumer connections, meter reading, billing, and revenue collection with the jurisdiction of its territory. It is also entrusted with the work of operation and maintenance of off grid small hydro power plants. DCS East is the largest business group of NEA in terms of number of employees and business activities.